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I tried to print from a lab computer, but nothing happened. What should I do?

There are several variables that determine whether you will be able to print as expected.

 

If there is a Wesleyan IT Student available, please ask them for help. If a Wesleyan IT Student is NOT available, you can check the printer and display to possibly determine the source of the problem (no paper, paper jam, etc.). If the Ready message appears and everything looks normal, make sure that your document has been saved, logout, login and try printing again.

 

If the printer hasn’t produced your document by now, you may not be in the mood to do more troubleshooting. For the sake of time, it would be best for you to try to print from a different location and/or to a different printer. If the problem still persists, consider calling Computing Services at 465-7777 or if possible email yourself a copy of your document and stop by Smith-Curtis 109 during business hours.

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